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We offer a range of support options tailored to the needs for our existing customers. Always create a support ticket first, the guaranteed fastest and most secure way to the solution.  

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For urgent inquiries, please contact us by phone. We appreciate your understanding and reserve this line for critical matters.

News And Stories

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  • March 20, 2024

    Climate Certificate 2023


    We are actively looking for a Maintenance Engineer (m/f/x) for our in-house projects and products portfolio in the healthcare domain. It is an entry-level role that involves providing initial support including investigation and diagnosis of the issue, recording the incident, restoration of service if possible, and assignment of incidents to the DevOps team as required. Support provided for all applications is performed within negotiated service levels and to customers’ satisfaction. The role also implies the participation to the projects and products evolution through quality insurance and testing of the performed changes. A training on the supported products and organization will be provided in-house.

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  • February 29, 2024

    Join us! We’re looking for a Maintenance Engineer (m/f/x)


    We are actively looking for a Maintenance Engineer (m/f/x) for our in-house projects and products portfolio in the healthcare domain. It is an entry-level role that involves providing initial support including investigation and diagnosis of the issue, recording the incident, restoration of service if possible, and assignment of incidents to the DevOps team as required. Support provided for all applications is performed within negotiated service levels and to customers’ satisfaction. The role also implies the participation to the projects and products evolution through quality insurance and testing of the performed changes. A training on the supported products and organization will be provided in-house.

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  • February 29, 2024

    Join us! We’re looking for a Test Engineer (m/f/x)


    We are actively looking for a Test Engineer (m/f/x) to reinforce our software medical devices products teams. You will play a key role in the product lifecycle. Key skills include test planning, test cases design, test scripting, test execution and test reporting. The activities include a mix of manual and automated testing, for which we are using different scripting tools such as Postman or Soap-UI… Besides functional verification, the function also includes non-functional testing such as load testing and penetration testing.

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